Covid-19 Updates
& Assistance

Check this page regularly for Covid updates including emergency loan options and a temporary skip payment option.

Branch Updates

Contactless Banking Via Our App Or ATMs

If you’re uncomfortable visiting a branch, our app (available for iOS and Android) can complete nearly all transactions, as can our full-service ATMs.

October 8th, 2020

Though we are beginning to see some encouraging trends in COVID infection rates, we currently face a fall season where COVID-19 deaths and infection rates are not yet where the Governor, or any of us, would like them to be.

Our goal throughout this pandemic has been to ensure that we can sustain service for our members and do our part to limit the spread of the virus. With the double impact of the COVID-19 pandemic and the upcoming flu season, we continue to believe it is imperative to minimize face-to-face interactions to keep you and our employees healthy.

The difficulty of knowing whether someone has the flu, or COVID-19, raises the risk that one or more of our branches may face closure due to a quarantine. We know that would impact the level of services we can provide to our members. With all of these factors at play, we have made some proactive decisions about how to best serve our members for the long term as well as help our employees stay healthy and balance the needs of work, home and children.

Effective October 8, we are modifying our branch member-facing service model which will include closing our Snoqualmie Ridge branch to lobby traffic. Our North Bend and downtown Snoqualmie branches will remain open to lobby traffic with our drive-thru service at downtown Snoqualmie still available. This will allow us to effectively serve you through the months ahead as we know many of us will experience hardships within our families.

Our online and mobile banking solutions continue to serve members very effectively, in addition to our 80,000+ surcharge-free ATM network. Additionally, our downtown Snoqualmie branch has a secure night drop option where you can safely drop off cash and check deposits, or other important documentation.

I want to thank the employees of Sno Falls Credit Union for their dedication to serving our membership. It is thanks to your work that we were able to put safety precautions into place early in the outbreak, and have maintained a safe and healthy experience for everyone. Making the decision we have now will ensure that we can continue to serve you well into the future.

Your team at Sno Falls Credit Union is here with you during this time.

Tim Williams

October 1st, 2020

• The Snoqualmie Ridge branch will be closed from September 30th until further notice. All other branches are open with normal hours.
• Per the Governor, masks are required
• For your safety and the safety of our staff, please practice social distancing
• We continually monitor the number of individuals inside the branch at one time

June 22nd, 2020

• All branches are open with normal hours
• Per the Governor, masks are required
• For your safety and the safety of our staff, please practice social distancing
• We continually monitor the number of individuals inside the branch at one time

May 10th, 2020

We will begin to reopen our branches to the public on Friday, May 15th with reduced hours as follows:

Snoqualmie Main Branch
Open: Monday thru Thursday
Hours: 9 am – 5 pm
Open: Friday
Hours: 9 am – 6 pm

Open: Monday thru Friday
Hours: 10 am – 3:30 pm

Snoqualmie Ridge
Open: Monday thru Friday
Hours: 10 am – 3:30 pm
(Closed for lunch from 12:30 – 1:15 pm)

North Bend
Open: Monday thru Friday
Hours: 10 am – 3:30 pm
Open: Saturday
Hours: 10 am – 2 pm

We will continue following Social Distancing guidelines and will also limit the number of individuals in our branches at one time to help maintain safe conditions for our members and staff.

The safety and well-being of our members and employees continues to be our top priority. We will continue to closely monitor things as they develop and adjust our business and operations as necessary.

March 24, 2020

In response to the Governors Stay at Home order effective March 25, 2020 our North Bend Branch will be closed to the public. Full service transactions can be conducted through our Snoqualmie Main Branch drive-thru during the following business hours:

Monday – Thursday 9am – 5:00pm
Friday – 9am – 6pm
Saturday – 10am – 2pm

March 23, 2020

Effective today our branch hours will be:

North Bend Branch

Monday – Friday 10am – 4pm
Saturday – 10am – 2pm

We will continue to limit in-person traffic to a maximum of 2 members at a time.

Snoqualmie Main branch drive-thru remains open normal business hours. Feel free to use our night drop as these deposits will be processed throughout the day.

Snoqualmie Ridge Branch remains closed to the public.

Please check for updates often as these hours can changes as we adjust to various directives and changes related to COVID-19.

Emergency Loan Options

To assist members who have been impacted by COVID-19, we’re temporarily offering three emergency loan options, as well as options to skip loan payments.

Loan Option 1

  • Signature Loan amount up to $1,000
  • 0.00% APR*
  • 12-month term
  • No payments for 90 days

Loan Option 2

  • Signature Loan amount up to $2,500
  • 0.99% APR*
  • 24-month term
  • No payments for 90 days

Loan Option 3

  • Signature Loan amount from
  • 1.99% APR*
  • 36-month term
  • No payments for 90 days

Skip a payment, no fee:

• Skip up to two monthly payments over the next 90 days (loans under 120-month term)

• Interest only payment option (24-month term)

• For loans over 120-month term (HELOCs and mortgages), please contact a loan officer for other available options.

• Please fill out this form and send it to to get started.

*APR = Annual Percentage Rate