Visit apply.snofalls.com, then follow the prompts or resume a previous application.

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Visit us at our Snoqualmie or North Bend branch to become a Sno Falls Member. *Youth and Business Accounts can only be opened at a branch location.

The digital banking upgrade will require members to create new log-in credentials.

Before you register, make sure you know:

• Your 4-5 digit account number or 16 digit SFCU debit card number

• Last 4 of your SSN/TIN

• Your date of birth or account open date for business members¹

1. Access Registration

From the Online Access page on desktop, navigate to the registration page using the “Register” button. On iOS (Apple App Store) and Android (Google Play Store), use the “More” menu and select “Register” to navigate to the registration page.

If you already have the Sno Falls Credit Union app downloaded to your device, simply upgrade your app to access our new digital banking platform.

Online Access

Apple App Store

Google Play Store

2. Register

Fill out the registration form to verify your identity. If the information is correct, you will be prompted to create a username and password.

3. Sign In

After a successful registration, you will be able to sign in. On your first sign in on any browser or device, you will be required to retrieve a verification code from an email address or phone number we have on file (AKA 2-factor authentication).

If you do not receive a verification code and continue to experience log in issues, please contact us during business hours for assistance.

See screenshots of the mobile registration process below:

See screenshots of the desktop registration process below:

Download the Sno Falls app on the Apple App Store.

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Download the Sno Falls app on the Google App Store.

To check your account balance online, log into online banking on your internet browser or through the Sno Falls app. After logging in, your account dashboard will display all of your Sno Falls Credit Union accounts.

If you’re unable to log into online banking or are experiencing other issues, please contact us for assistance.

1. To find your account number online, log into online banking on your internet browser or through the Sno Falls app. From your online dashboard, click on the account that you’d like to know the account number for.

2. This action will open a view of transactions for this account. Scroll down.

3. Keep scrolling until you see the below section then use the eye icon to display or re-hide your account number. *Protect yourself from financial fraud. Do not share sensitive account information with unknown or unverified parties.

If you’re unable to log into online banking or are experiencing other issues, please contact us for assistance.

View our Fee Schedule.

1. To transfer funds between SFCU accounts, log into online banking on your internet browser or through the Sno Falls app. From your online dashboard, click on Move Money in the left side menu. This action will open a view of scheduled payments and transfers.

2. Click on Payments & Transfers from the top menu.

3. Enter the origin and destination account, frequency, date, amount and memo (optional). Click continue once complete.

4. Review the transfer details and click submit.

There is a $5,000.00 per day external transfer limit.

1. To connect external accounts in SFCU online banking, log into online banking on your internet browser or through the Sno Falls app. From your online dashboard, click on Move Money in the left side menu.

2. Click on Manage Destinations, then click on Add External Account.

3. Sno Falls CU now uses Plaid to connect external accounts. Sign up and connect your external accounts using the account-specific online banking log in. You may also choose to connect external accounts through deposit verification.

After account verification, you may use the Move Money – Payments and Transfer button to transfer funds externally.

Use Zelle® to transfer, request, or split funds externally with individuals whose financial institutions participate in the Zelle® network. Sign up here.

1. To use Zelle® with Sno Falls Credit Union, log into online banking on your internet browser or through the Sno Falls app. From your online dashboard, click on Move Money in the left side menu.

2. Click on Send Money With Zelle®.

3. Confirm your identity with 2FA.

4. Choose Send, Request or Split in the left side Zelle® menu then select a recipient via cell phone number or email address to complete your action.

1. To use Bill Pay with Sno Falls Credit Union, log into online banking on your internet browser or through the Sno Falls app. From your online dashboard, click on Move Money in the left side menu.

2. Click on Bill Pay.

3. Choose the account you’d like to set up Bill Pay for from the dropdown menu. A new window will open, where you’ll be prompted to enter the business name. Click Add once complete. You will also receive a Bill Pay account confirmation email at this time.

4. Next enter a business nickname if any, account number and category. Press Confirm once complete.

5. You may be asked to enter the business address for further verification. If so, enter the required information then click Confirm.

6. If correct, a confirmation message will appear. At this time, you may choose to set up auto-pay, add a reminder or pay this vendor. You may also choose to add another biller. You will also receive a Bill Pay account vendor confirmation email at this time.

Call us Monday – Friday from 9 a.m. – 5 p.m. PST at (425) 888-4004.

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For lost or stolen cards, disable your card in online access or call (800) 243-7860 during business hours or (888) 241-2510 after hours.

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We’re available by email at info@snofalls.com or loans@snofalls.com.

1. To set up account alerts, log into online banking on your internet browser or through the Sno Falls app. From your online dashboard, click on the Bell icon in the top right corner.

2. From the Security tab, click on + Add New Alert.

3. Select an Alert Type, a SFCU card to receive alerts for and an email or phone number to send alerts to. Click Submit once finished.

Use Additional Users to connect trusted individuals to your SFCU online banking account. Additional Users can access Bill Pay, Remote Deposits, Account Transactions and more.

1. To add Additional Users to your online banking account, log into online banking on your internet browser or through the Sno Falls app. From your online dashboard, click on the Bell icon in the top right corner.

2. From the Security tab, click on Additional Users.

3. Click on + Add New User. Enter their personal information and select Save. *This user will have account access. Only connect trusted users.

Select the Pen icon to edit Additional User access.

1. To edit card controls, log into online banking on your internet browser or through the Sno Falls app. From your online dashboard, click on Cards in the left side menu.

2. Choose the card you’d like to edit controls for on the left. Select card controls such as reporting a missing card or setting travel settings.

Whether you’re new to Sno Falls or already a Member, you may apply for a loan in our Loan Application Center.

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Visit us at our Lending Center to apply for a loan.

POS sales are set to $1,000.00. Daily limits for transactions ran as Credit or online purchases are set to $2,500.00.

Use online access to disable a card, or report a missing or damaged card.

You may also call us during regular business hours at (425) 888-4004 or after hours at (888) 241-2510.

Call the phone number on the card sticker to activate a new card.

Yes, for a renewal card the PIN will be the same as current one.

Please view our Fraudulent Transactions Dispute Form and our Non-Fraudulent Transactions Dispute Form.

Within 10 days of submitting the dispute.

Use online access to set travel alerts for domestic or international travel. You may set your location, departure and return date. Click Save to continue.

You may also call, email, or stop by a branch to inform us of dates of travel. This is recommended for any travel outside of your state of residence.

Daily limits for ATM withdrawals and POS sale are both set to $1,000.00. Daily limits for transactions ran as Credit or online purchases are set to $2,500.00.

1. To see all SFCU branch and ATM locations, log into online banking on your internet browser or through the Sno Falls app. From your online dashboard, click on your account initials in the top right corner (Profile and Settings). Next, select Locations.

2. View branch locations under the Credit Union tab.

View ATM locations under the ATMs (list) tab by entering a radius (miles away from you) and/or a zip code, city or state to find an in-network ATM near you.

To delete your mobile/online banking account, please email us at info@snofalls.com

1. To change your online account appearance or language, log into online banking on your internet browser or through the Sno Falls app. From your online dashboard, click on the Bell icon in the top right corner.

2. Select Customization to choose between light and dark mode or a more accessible color theme. You may also edit the font or language used on your online account under the Customization tab.

Follow the steps below to update authorized signers on your Sno Falls business account.

1. Complete our Authorized Signers Update Form.

This form specifies the signers remaining on the account, signers being removed, and signers being added to the account. This form will need to be completed and signed by an existing authorized signer on the business account.

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2. Complete our Business Account Profile Form.
This form will need to be completed by all signers that will be on the account, even if they are existing signers on the account. This form ensures that we have the most current contact information for each signer.
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3. All signers must sign a new Account Card and other supporting account forms.
Sno Falls prefers all signers visit in-branch together to complete the above step. If signers are unable to come in together, Sno Falls can obtain necessary signatures within a week’s timeframe.

4. Provide a copy of the organization’s most recent Meeting Minutes (or equivalent) documenting current officers and account signers being removed/added.
This document should include any signers being removed from the Sno Falls business account and any signers being added. If all existing signers are being removed from the account, then an existing signer will need to present the documentation to initiate the change.